Important Information
Policies
To help make your stay at Novotel Singapore on Kitchener in Singapore as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies designed to keep the stay smooth from arrival to departure.
Check-In and Check-Out
Check-in begins at 15:00, accommodating cleaning schedules for the hotel’s large number of rooms. Check-out is set at 11:00 to allow enough time for departures and room turnover.
Children and Extra Guests
Children are welcome, and family rooms are available. Additional bedding options vary by room type and availability.
Pets
Pets are not permitted at the property, ensuring the hotel maintains a consistent standard of cleanliness and comfort.
Payments
Guests must provide identification and a payment card at check-in. Accepted methods vary, and local taxes apply as required by city regulations.
Smoking
Smoking is prohibited inside all guest rooms and interior spaces. Designated outdoor areas may be available for smokers.